Careers

We are committed to delighting our guests with sensational service and look for team members that have a passion for service ensuring that our guests have the best experience at each of our hotels.

We strive to be a company that is vastly diverse, creating an environment where everyone, from any background, can be happy at work.

Every department and role, is fundamental to our mission and there is the perfect role for everyone

With a track record of internal promotions to senior positions and several Acorn winners in our team, this isn't just talk. If you're ambitious and would like to see yourself climbing the ladder within a company that recognises people as their greatest asset, we want to hear from you.

Let us win you over

When you join you will have access to an array of different benefits, we know not everyone needs the same so we are always constantly evolving:

Seasonal Target Bonuses – Summer Bonus runs April to September and 10% of all hours worked are paid as a a bonus in October
Off peak spa and gym membership for all team members
Company discounts through all hotels, spas and restaurants
Extra holiday to celebrate your length of service, we give you 1 extra day per year for each year of service from your 5-year milestone all the way up to 15 years.
Length of Service rewards at 1, 3 and 5 years
Double pay on Christmas Day and New Years Day, Time and a half on Boxing Day
If we like you, were sure we’ll love your friends – You will receive £25 in “Love to shop” vouchers for any recommendation who is successfully hired, it doesn’t stop there… you will also receive a further £100 in “Love to shop” vouchers when your recommended employee passes probation.

Training

“What happens if you train your team and they leave, but what happens if they stay”

By the time you have even set foot inside the door we have invested in you, why would we stop once you have?

All of our training modules are loaded into an online portal for you to work your way through, you will have access to this straight away and the most important modules will be completed before you are “on the floor” to avoid that first day panic when a guest asks you a question!

Everyone has opportunities to develop professionally and personally and you will take the lead in your progression. In a young, growing company with multiple sites, there are always options for career progression; We don’t just say we train and develop people, we deliver on it… we fill around 80% of our management roles through promotion.

We can offer training in everything from English language classes to wine qualifications to Health and Safety and HR. We work alongside a variety of Training providers including HIIT Training, Michael Caines Academy, Cornwall College and many more. We support industry associations such as Institute of Hospitality and Hospitality Action,